filter4d Casino & Sportsbook Data Care

This page describes what we collect when you use filter4d and how we keep that data protected. We take your privacy seriously because your trust is essential to how we operate as an online gaming and sportsbook platform serving players across Jakarta, Surabaya, Bandung, Medan, and Semarang.

Our privacy practices are straightforward. We collect only the information needed to verify your account, process your deposits and withdrawals, and comply with applicable law. We do not sell your data to third parties, and we encrypt sensitive information in transit and at rest.

If you have questions about how filter4d handles your personal information or wish to exercise your rights regarding that data, contact our support team or reach out using the details at the end of this policy.

What Data We Collect on filter4d

Account Registration Information

When you create a filter4d account, we collect your email address, a password you choose, your full name, date of birth, and phone number. These details are necessary for account verification and to comply with anti-money laundering regulations in your jurisdiction.

Payment Information

We record your payment method details when you deposit or withdraw. If you use DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we store a reference ID or token linked to your e-wallet. For bank transfers through mobile banking, local payment, online payment, or e-wallet, we record your account number and bank name. We do not store your full banking credentials — payment processors handle that securely on their servers.

Gameplay and Transaction History

filter4d logs every bet you place, every game outcome, and every withdrawal or deposit. This information appears in your account dashboard and transaction history so you can review your activity anytime. We retain these records for regulatory compliance and dispute resolution.

Device and Access Logs

We record the IP address, device type, and browser information when you log into filter4d. This helps us detect suspicious logins and protect your account from unauthorized access. If you log in from a new location or device, we may ask for additional verification.

Info: We do not collect your precise location using GPS or any other real-time tracking method. We infer your general region based on your IP address for security and compliance purposes only.

How We Use Your Data on filter4d

Account Verification and Security

We use your name, date of birth, and contact information to verify your identity and prevent fraud. If we detect suspicious activity on your filter4d account, we may request additional verification documents to confirm your identity before processing withdrawals.

Payment Processing

Your payment information is used solely to process deposits and withdrawals. We share only what is necessary with payment processors and financial institutions to complete your transaction. We never retain full credit card numbers or banking passwords.

Regulatory Compliance

filter4d operates under jurisdiction-restricted access rules. We use your registration data and transaction history to comply with anti-money laundering, counter-terrorism financing, and gambling regulation requirements in your region. We may report aggregate data or specific account information to regulators if legally required.

Customer Support

When you contact filter4d support, we use your account information to assist you with deposits, withdrawals, game issues, or account recovery. Our support team accesses your transaction history and gameplay logs only to resolve your inquiry.

Service Improvement

We analyze aggregate, anonymized data from filter4d users to improve our platform — for example, identifying which games are most popular during Liga 1 or Piala AFF events, or which payment methods are fastest. This analysis does not include personal data tied to individual accounts.

Note: We do not use your filter4d data for marketing emails, advertising, or any purpose beyond those listed above without your explicit consent.

How Long We Keep Your Data

We retain your filter4d account information for as long as your account is active. If you close your account, we keep your transaction history and personal data for a minimum of five years to comply with regulatory retention requirements. After that period, we securely delete or anonymize your data unless we are legally required to retain it further.

During holidays like Idul Fitri, Idul Adha, Imlek, or Nyepi, our data-deletion processes may be delayed by a few business days, but we will complete them as soon as operations resume.

Third-Party Data Processors

We share your data with select third parties only as necessary for filter4d operations:

Payment processors: We share payment details with mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and the banks (online payment, e-wallet, mobile banking, local payment) to process your deposits and withdrawals.
Anti-fraud and identity verification services: Third-party vendors check your identity and flag potential fraud for us.
Cloud hosting providers: filter4d servers may be hosted in data centers outside Indonesia. Your data is encrypted in transit and at rest, so the hosting provider cannot read it.
Regulatory authorities: We disclose information to government agencies if legally required by court order, subpoena, or anti-money laundering regulations.

We do not share your filter4d account information with unrelated marketing firms, data brokers, or social media platforms.

How We Protect Your Data on filter4d

We encrypt your password using industry-standard hashing so that even our own staff cannot see it. All communication between your device and filter4d servers uses encryption (HTTPS). Your payment information is encrypted at rest on our servers.

Our data centers employ physical security measures — controlled access, surveillance, and backup systems. We perform regular security audits and maintain incident response procedures to detect and address breaches quickly.

However, no system is completely secure. If filter4d experiences a data breach, we will notify affected users by email and post a notice on our platform within a reasonable timeframe, as required by applicable law.

Your Rights Regarding Your filter4d Data

You have the following rights over your filter4d personal information:

Access: You can request a copy of all personal data we hold about you.
Correction: If your information is inaccurate, you can ask us to correct it.
Deletion: You can request deletion of your filter4d account and associated data (subject to legal retention requirements).
Portability: You can request your data in a portable format for transfer to another service.
Objection: You can object to certain uses of your data, such as marketing communications.

To exercise any of these rights, contact our support team with details of your request. We will respond within 30 days or as otherwise required by law.

Cookies and Tracking on filter4d

When you access filter4d via a web browser, we use cookies — small files stored on your device — to keep you logged in and remember your preferences. These cookies are strictly necessary for the platform to function. You can disable cookies in your browser settings, but doing so may prevent you from logging into your filter4d account.

We do not use third-party tracking cookies or analytics that follow you across other websites. We use basic server logs to monitor platform performance and security — this is not "tracking" in the advertising sense.

Minors and filter4d

filter4d does not knowingly collect data from minors. You must be of legal age to participate in gaming and sports betting in your jurisdiction to use our platform. If we discover that a minor has created a filter4d account, we will deactivate it and delete any associated data.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will post any material changes on this page and notify you via email if we make changes that significantly affect how we use your data. Your continued use of filter4d after such changes constitutes acceptance of the updated policy.

Contact Us About Your filter4d Data

If you have questions about this privacy policy, wish to exercise your data rights, or believe we have mishandled your information, contact our support team through the support link in your filter4d account. You can also reach out during business hours by email or through the contact methods listed in our customer support section.

We take all privacy inquiries seriously and aim to respond within 30 days. If you remain unsatisfied with our response, you may have the right to lodge a complaint with the data protection authority in your jurisdiction.